A customer needed some a/c repairs.
- I had a team of several cooling specialists with me… Some of them were still in training, while the rest had experience working on cooling equipment.
The client had contacted my a/c corporation complaining that his heat pump had been acting up for a week. The man explained that he had observed decreased indoor air conditions plus comfort. The a/c components were also making unregular noises. When all of us got there plus assessed the system, I saw that a single major section was broken. The components were quite old plus would have soon been updated. As the senior a/c expert, I proposed that the client should consider replacing the system. The client was lucky to purchase the current component for sale from the provider of the cooling product. One of the junior a/c reps in my AC team came to me with a concern that he was not comfortable assisting with the a/c upgrades since he was conversant with the current cooling technology. I asked him to watch keenly while the rest of us executed the work. All of us then proposed the client on the importance plus frequency of scheduling a/c tune-ups. The incident with my junior tech got me thinking about creating a current upgrade manual incorporating the current tech. The trainees would use the HVAC manual to learn more about a/c. The manual would include the upgrade process of the various parts of a cooling system, including a/c filters. Technology is constantly evolving plus increasing, so all of us must keep up with it.