Every once in a while, our team comes up with some good ideas.
I have team meetings once a week at our HVAC supplier, but all the HVAC specialists plus the rest of the employees have a lunch meeting, on me.
Every one of us have pizza, or some other take out food that sounds good to most of the people, plus take orders from most people else. Every one of us kneel down plus discuss the toil orders that are resting on the secretary’s desk plus how the two of us want to handle them. There was also a discussion about the HVAC website this past week. Every one of us had a customer call in plus ask about a FAQs page. It had been so long since I looked at our HVAC website that I forgot the two of us had a single. I asked if anyone understood what a FAQs page was, plus why the two of us almost lost a customer over a single, and one of our boys is pretty laptop savvy, plus he said it was a Frequently Asked Questions page. It usually goes along with a do-it-yourself page. They help the homeowner do small repairs on their own. At the actually least, they can learn to tell us what is wrong without a lot of noise making plus hesitation. It makes the HVAC specialist’s job easier. When I asked if anyone knew how to create these pages, the same guy raised his hand. He told myself and others his sister was a website developer plus he could ask for her help. He gave myself and others her number plus said he’d call for me, although she was already going to call him about the HVAC website.
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