Nothing is more discouraging than having things not go to plan. When I bought a new heating and cooling plan from the local heating and A/C dealer, I didn’t recognize any of it. I recognize you can say I thought in the form of steps, but step 1, I would buy the heating and A/C component from the heating and cooling company and do all the necessary labor and pay for it. Step two, I have a professionally installed by the local heating and A/C servicemans. Step several, I go and love our new cooling system! Unblessedly, not all was meant to be this way. Not only was installing it and even pushing it was more complicated than I thought it would be, and but also someone somewhere messed up while in the replacement process. I had numerous Heating and cooling servicemans I had came out to our new home when the replacement was being done and so I am not sure who messed up however somebody messed up because they were not able to install the heating and a c plan consistently and worse our Heating and Air Conditioning component was really damaged! Because this is the fault of 1 of the heating and A/C servicemans I was given A new heating and cooling component free of charge. I ultimately decided to go with another heating and A/C company to have it professionally installed, I didn’t want to take the risk with this since somebody messed up. I recognize that going with another company would be the best way.