He also gave me a quote for the final cost and the labor offered by the heating business
This winter was the first time I saw snow. I lived in a state that is primarily hot and dry most of the year, with the winters consisting of rain and wind rather than snow. I got a great job with one of the leading companies in the country and was required to relocate to cities. I built a good life in the new town and got two puppies. All seemed to be going great until the heat pump broke down in the middle of a cold winter night. It was impossible to sleep in the cold, so I got out of the space heater, and the dogs and I cuddled under the blanket until morning. To my surprise, the whole home heating system went back on but was making unusual noises. Since I did not want to risk it shutting down again, I called the local heating company, and they promised to send a heating technician within an hour. True to their word, an HVAC professional was at my door within an hour. I was extremely pleased with the customer service. The professionals seemed to know more about heating and tried to explain the problem to me. He did the heater maintenance but warned me it was not a lasting solution. To help with indoor comfort, I would need to get new heating from the local heating dealer. The professional explained that some parts in my old unit were worn out and interfering with the smooth running of the unit. With his knowledge of the heating industry, he ordered the new equipment, including a new smart thermostat, and scheduled the heat pump installation. He also gave me a quote for the final cost and the labor offered by the heating business. The customer service was outstanding.