Every once in a while, our team comes up with some great ideas.
I have team meetings once a month at our Heating as well as A/C contractor, all the Heating as well as A/C workers plus the rest of the employees have a dinner meeting, on me.
We have pizza, or some other take out food that sounds great to most of the people, plus take orders from most people else. We kneel down plus discuss the labor orders that are resting on the secretary’s desk plus how the two of us want to handle them. There was also a discussion about the Heating as well as A/C website this past week. We had a customer call in plus ask about a FAQs page. It had been so long since I looked at our Heating as well as A/C website that I forgot the two of us had 1. I asked if anyone understood what a FAQs page was, plus why the two of us almost lost a customer over 1, then one of our guys is pretty ipad savvy, plus he said it was a Frequently Asked Questions page. It usually goes along with a do-it-yourself page. They help the homeowner do small repairs on their own. At the really least, they can learn to tell us what is wrong separate from a lot of noise making plus hesitation. It makes the Heating as well as A/C worker’s job easier. When I asked if anyone knew how to create these pages, the same guy raised his hand. He told me his brother was a website developer plus he could ask for his help. He provided me his number plus said he’d call for me, however he was already going to call him about the Heating as well as A/C website.