Sometimes it’s particularly hard to deal with the older generation.
I do not like to cast this judgment on everyone, because I am sure there are plenty of older folks who are seriously capable & technologically savvy.
However, my family members are not those people, however every time someone is having a minor issue with any sort of technology, they want help but also refuse to listen to the advice that I gave; Recently, this is what was happening with my uncle when his central Heating, Ventilation and A/C system broke down. He had the central cooling system installed in his condo about 10 years ago. At that time, every apartment appliance that you purchased came with a sturdy manual which was supposed to supply all details for troubleshooting & repairing the costly equipment. Of course, my uncle had misplaced his cooling system user manual a decade earlier. He wanted my help & troubleshooting the AC complications, & I was more than happy to lend a hand with his air quality conundrum. The problem was, he refused to listen to everything that I said because I did not have the AC user manual; No matter how several times I told him that Google was able to supply the answer to these cooling system issues, he did not recognize me. I tried to show him that I had looked up the exact same user manual for his cooling device online, however he insisted that it couldn’t be the same thing. After a few hours of this I gave up & went back apartment to love my own cooling system. My uncle eventually called out a central heating & cooling company to service the broken AC unit. Wouldn’t you know, the expert Heating, Ventilation and A/C company pulled out his cellphone & used Google to find all the system information he needed.